Comparison of Danish booking systems for restaurants: DinnerBooking, easyTableBooking and Bordibyen 

In the dynamic and competitive restaurant industry, it’s important to have a reliable booking system for your restaurant. This guide provides an in-depth comparison of some of the market’s leading booking systems, highlighting their key features and prices. The goal is to help you make an informed decision about your restaurant’s booking flow and guest journey. 

DinnerBooking, easyTableBooking and Bordibyen – overview of prices and features 

We’ve evaluated each reservation system on everything from price and table plans to payment solutions to help you find the right match for your restaurant’s unique needs and budget. Read on to find the best booking system for your restaurant and improve your booking process today. 

^{*Without additional software/redemption agreements being necessary}

Improve your guest journey with a table reservation system 

The main purpose of any good booking system is to improve the booking experience for restaurants and guests. When a guest books a table via an online reservation system, restaurant staff doesn’t have to spend time answering phone calls and registering bookings manually — convenient and time-saving for everyone! Many booking systems also let you optimise your floor plan and customise your guest journey, so you can offer your guests the best restaurant experience while increasing your revenue.  

Choosing the best online booking system for your restaurant 

Choosing the right restaurant booking system is crucial for any restaurant owner looking to improve their booking process and better the overall dining experience for their guests. With so many options available in the market, it can be overwhelming to choose the right booking system that meets your restaurant’s specific needs. To help you make an informed decision, we’ve put together a list of important factors to consider when choosing a restaurant booking system. 

• Customization options:
  Look for a system that can be customized to match your restaurant’s branding and website. 
  
• Availability of customer support:
  Choose a system that provides reliable and responsive customer support 
  
• Mobile support and native apps:
  Ensure that the booking system is mobile-friendly to guests as well as to restaurant
  staff.  
  
• Prepayment solutions: 
  The best booking systems offer solutions that let you ask for a deposit or another type of prepayment when guests book a table online. Solutions like these can help you reduce no-shows.  
  
• Integration with other systems:
  Look for a system that can integrate with other systems such as your point of sale (POS) system, workforce management tools, and business KPI platforms.   
  
• Automatic confirmations and reminders:
  A booking system should send automatic confirmations and reminders to guests to reduce no-shows. 
  
• Pricing and fees:
  Consider the pricing and fees associated with the booking system.

What features do you need in your online booking system?

Choosing a booking system that’s right for your restaurant should be easy. If you structure the process, you won’t get stuck in your decision-making. Start by making a list of features and solutions you think are important for your restaurant. Feel free to use the list above as a starting point. 

Equipped with your most important points, you can now look at how the respective booking systems handle the various aspects of table reservation, guest payment, mobile support and so on. Go ahead with the system that makes the most sense with your points in mind. 

Table reservation systems with native apps 

A native app is an app that is tailored to a specific platform, such as iPhone or Android, using its available software and hardware features. Native apps often provide better user experience, accessibility, and speed.

With the increasing use of tablets and mobile devices in restaurants, it’s worth exploring the quality of a provider’s native apps and mobile responsiveness. Investing in a booking system with a well-designed and functional native app, can ultimately save time, improve customer satisfaction, and streamline the workflow in your restaurant.

A better overview of larger groups and parties

Do you have separate rooms for larger events, or do you host many parties? Then it might be worth investigating the various order functions of the booking systems. 

You want a reservation system that easily and quickly gives you an overview of larger groups and parties in your restaurant. Naturally, this includes all the essential information, such as dishes, prices, allergies etc. In addition, it’s also important to take into account how the restaurant’s staff and kitchen can access this information. Is it in separate documents or just one? Can the document be printed or only viewed online? 

Booking systems with ticket sales for dining events

If your restaurant hosts special events like Christmas parties, wine tastings, or Valentine’s dinners, consider using a reservation system that allows you to sell tickets for these occasions. This can help streamline the event planning process and improve the guest experience.  

If your restaurant doesn’t currently offer events, you may want to consider whether hosting them can enhance your brand and visibility. Events are a great way to attract new guests and encourage regulars to visit more frequently. By leveraging a reservation system that supports event ticket sales, your restaurant can create a seamless event experience and increase revenue. 

Consider choosing a restaurant booking system that includes event marketing through guest platforms, newsletters, and social media. Event promotions online can enhance your restaurant’s visibility and attract more guests. 

In order to create visibility for your restaurant you can host events and it doesn’t necessarily require a lot of money. An event has PR value and can help you reach new potential guests.

Examples of events

• Live music
• Valentine’s Day
• Guest-chef
• Winemaker’s dinner
• Christmas parties
• New Year’s

Increase your restaurant’s online visibility 

In the highly competitive and constantly evolving restaurant industry, it’s crucial to have a strong online presence. With the majority of potential guests searching for dining options online, it can pay off to take advantage of various methods to increase visibility. One effective strategy is to choose a booking system that offers marketing campaigns and guest platforms, such as blogs, segmented newsletters, and social media campaigns. This can significantly enhance your restaurant’s online presence and attract more guests. 

Fill more tables with advanced table logic

An important part of a booking system for a restaurant is the logic that governs how tables are booked online. Many puzzle pieces have to fall into place when a guest books a table. The size of the restaurant, available seats, table size, the number of guests, the time of the day, walk-ins and more.

Table logic is one area also where advanced systems differ significantly from systems with simpler and more basic features. If it’s important for you to get the most profit from your restaurant’s capacity, opt for a booking system with advanced and customisable table logic. 

This is how your restaurant can benefit from an online booking system 

Guests crave convenience and ease of use. That’s why an online booking system can be an invaluable tool for any restaurant looking to attract more guests. By implementing an online booking system, you can provide your guests with a hassle-free experience that allows them to reserve a table with just a few clicks. This eliminates the need for phone calls and waiting on hold, which can be frustrating for customers and time-consuming for your staff. 

Moreover, with an online booking system, your staff can devote their attention to creating an exceptional dining experience for your guests instead of managing bookings manually. The system takes care of all your table reservations, ensuring that nothing falls through the cracks. This means you can spend more time on what matters most – delivering a great meal and service to your new and loyal guests. 

Are you ready to choose your new table reservation system?   

In conclusion, the best restaurant booking systems offer a range of features that improve the guest experience and streamline restaurant operations. Customisable booking pages, mobile accessibility, automated confirmations and reminders, waitlist management, analytics and reporting, and prepayment solutions are key features to look for when choosing a restaurant booking system. By implementing a robust booking system, you can provide a seamless and efficient dining experience leading to happier and more loyal guests. 

Incorporating an online booking system into your restaurant’s operations is an easy and effective way to enhance the overall customer experience while freeing up your staff’s time and energy to focus on what they do best.  

Get to know the booking systems

Before choosing the best booking system for your restaurant, you can read more about the systems here below and explore their websites. However, it’s often helpful to see the system in action to get a better sense of how it works.

Fortunately, many booking systems offer free demos that provide a comprehensive overview of their features and pricing plans. To make the most of these demos, be sure to bring a list of the key features that are important to you and ask any questions you may have. By doing so, you can make an informed decision and choose a system that best meets your needs. 

_{This page was created by DinnerBooking}

_{Last updated March 2023}